Privacy policy
At Terapia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our home massage and spa services in Dubai or visiting our website.
1. Information We Collect
When you book a treatment or contact us, we may collect:
Name, phone number, email address, and location details.
Service preferences (massage type, package, date & time).
Payment details (if applicable).
2. How We Use Your Information
Your information is used only for:
Scheduling and confirming your Terapia home spa or massage booking.
Providing customer support and service updates.
Processing payments securely.
Sending promotional offers (only if you opt-in).
3. Data Protection & Security
All personal information is kept strictly confidential.
We do not sell, trade, or rent your data to third parties.
Secure systems are used to protect data from unauthorized access.
4. WhatsApp & Online Communication
When you connect with Terapia via WhatsApp or our website, your contact details are used only for booking and service purposes. We will never spam or misuse your information.
5. Third-Party Services
In some cases, we may use trusted third-party tools (e.g., payment gateways, booking systems). These providers are bound by strict data protection policies.
6. Your Rights
You have the right to:
Request access to your personal data.
Ask us to correct or delete your information.
Opt out of marketing communications at any time.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.